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   Interview for HR Admin/ Operations @ Sears IT & Management Services India Pvt Limited

  Interview Dates

14, 15, 16, 17, 18 - May - 2018

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1 - 4 Years







Administration , General Administration, Office Management/Coordination, Office Services, Staff Amenities, Admin Others




B.A, B.B.A, B.Com, B.Sc, MBA/PGDM

Key Skills

HR Administration, HR Policies/ Operations, Payroll Process, Orientation

Job Profile

Sears IT & Management Services India Pvt Limited, is looking for HR Admin/ Operations Executive US Shfts at Kharadi, Pune

Must to have Skills:

Strong written and verbal communication skills.
Proficient knowledge of MS Office.
Ability to accurately respond to inquiries in fast paced high volume environment
Ability to use multiple resources to research and resolve inquiries

In-depth knowledge of HR policies, procedures and employment laws
Intense customer service focus with a strong sense of urgency
Results and deadline driven
Proficient in HR database applications (PeopleSoft preferred) and Query management applications to resolve customer issues

Good to have Skills:

Project & Process Orientation
Functional Expertise
Customer Service Excellence/u
Fact-Based Problem Solving
Ability to balance and prioritize multiple tasks
Comprehend multiple updates and follow accurately
Focused on deadlines and able to deliver within schedule

Preferred Domain Knowledge:
1 to 2 years of HR operations experience, with specific experience in handling Payroll & Non Payroll Transactions and Inquiry services preferred.

Job Role & Responsibilities :

Resolve and handle transactional and administrative issues relating to areas such as payroll, payroll tax, EDC (Employment Data Changes), paid time off, LOA, legal requests, Disability, Reports etc. through comprehensive and accurate research within commitment guidelines.
Communicate resolution to callers with clarity via telephone or e-mail.

Identify trends and high volume inquires that may indicate corporate-wide issues; inform management as appropriate
Provide balance and mediate differences between customer requests and corporate guidelines
Escalate non-transactional, production, or interpretative policy issues promptly and according to established protocols
Adherence to the operating procedures and provide consistent experience to Business Partners.
Maintain service level agreements

Kindly send the resumes on sonia.mishra@searshc.com or walk In between 14th May 2018 To 18th May 2018

Sears IT & Management Services India Pvt Limited
Eon it park cluster C 7th Floor, Kharadi, Pune


About Company

Sears IT and Management Services (India) Pvt. Limited, also known as Sears India (Sears Holdings India/ SHI) provides corporate IT services to Sears Holdings Corporation (SHI, NASDAQ: SHLD) and its family of companies including Sears, Roebuck and Co., and Kmart Corporation. Sears India works as an extended arm to the core Information Technology (IT) team of SHC, located in the United States, and assists in developing and maintaining systems, services and applications used by SHC subsidiaries. World-class professionals at Sears India provide exemplary services to help SHC generate more value for its customers and shareholders.

Established in December 2009 and headquartered in Pune, Sears India is one of the fastest growing technology development centers in India. In a span of six years, Sears India has grown 1000+ associates strong, and has recently opened a development center at Bengaluru.

  Walkin Dates

14, 15, 16, 17, 18 - May - 2018

Walk-in Address

Sears IT & Management Services India Pvt. Limited, Eon IT Park Cluster C 7th Floor, Kharadi, Pune

Email Address


Contact Number

Not Provided

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