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   Interview for Technical Support (Voice) @ HCL Infosystems Limited

  Interview Dates

5, 6 - April - 2018

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0 - 1 Years







Operations/Customer Service , Customer Service (Voice), Technical Support




B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, Customer Service, Voice Process

Job Profile

Were looking for smart and passionate individual who can manage/ fulfill the customer requirements. The role involves applying critical skills in understanding customer experience at using a new product, product complaints or any offer related queries.


Any Graduate, Fresher/ Experienced/ B.E/ B.Tech
Excellent English communication skills required (both verbal & written)
Pleasing personality with positive attitude will be added advantage.

Analytical thought process to comprehend situation, and provide correct solution
Resolve the issue & provide trouble ticket to the customer through system
Make entries in to the CRM regarding the issue and the resolution offered
Responsibility to handle issues & queries from the customer
Update the CRM on daily bases.

Interested candidates can direct walking at below office address-
From 5th April - 6th April , 10 AM onwards

HCL Infosystems Limited
G- 8 & 9 Sector-3 Noida
Near Sector-16 Metro Station


About Company

Founded in 1976, HCL Infosystems Limited has established itself as India's premier hardware, services and ICT systems integration company offering a wide spectrum of products which include - Computing, Storage, Networking, Security, Telecom, Imaging and Retail. Over the years, we have developed specialized expertise across verticals including Telecom, BFSI, e-Governance and Power.

  Walkin Dates

5, 6 - April - 2018

Walk-in Address

HCL Infosystems Limited, G- 8 & 9 Sector-3 Noida Near Sector-16 Metro Station

Email Address

Direct Walk-ins Drive

Contact Number

Not Provided

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