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   Walkin for Customer Relations Executive @ Tops Security Limited

  Interview Dates

27, 28, 29, 30 - Dec - 2016

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Experience

0 - 2 Years


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Specialisation

Operations/Customer Service , Customer Service (Voice), Customer Service (Web), Operations, Operations Others

Location

Mumbai

Qualification

B.A, B.B.A, B.Com, B.Sc, Others

Key Skills

Customer Service, Customer Relationship, Customer Complaints, Service Management

Job Profile

Candidate should be Any Graduate with 0 to 2 years of experience in Customer Service, Customer Relationship, Customer Complaints, Service Management, Administrative Support and Relationship Building

Responsibilities:

Respond promptly to customer inquiries.
Handle and resolve customer complaints.
Process applications and requests.
Direct requests and unresolved issues to the designated resource.
Record details of inquiries, comments and complaints.
Record details of actions taken.

Communicate and coordinate with internal departments.
Manage customer arrivals to maximize relationship building opportunities.
Improving the overall customer relationship, delivering reliable administrative support and customer service.
Acknowledging customers promptly and treating them in a courteous manner.
 

About Company

TOPSGRUP is India's leading & Total Security Solutions provider. We are also the first and only ISO 9001:2000 standards certified security group in South East Asia. Our delighted clients proof of our service levels and our client retention of 99.43% is a benchmark. We are looking for a family member for our Topsgrup Headquarter at Goregaon, Mumbai.


  Walkin Dates



27, 28, 29, 30 - Dec - 2016
 

Walk-in Address

Tops Security Limited, 5, Royal Palms Golf & Country Club, Aarey Milk Colony, Goregoan (E), Mumbai, Maharashtra - 400065

Email Address

resumes@kcsindia.net

Contact Number

022-67711000




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