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   Technical Support Associate @ CONVERGYS (India) Services Pvt. Limited

  Interview Dates

11, 12, 13, 14 - September - 2018

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Experience

1 - 6 Years


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Specialisation

Operations/Customer Service , Customer Service (Voice), Customer Service (Web), Technical Support

Location

Pune

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, Server Support, DNS/ DHCP, Active Directory


Job Profile


We at CONVERGYS are HIRING for Technical Support - (Networking/ Server/ Enterprise support)

Requirement:

Undergraduates/ Graduates with minimum 1 year technical experience
Should have excellent communication and English speaking skills
Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Outlook issues, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage , Exchange 2007/2010/2013 required.

Process operates on a callback model where the cases are created for the customers and the engineers talk to the customers .They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007.
Should be ready work in a 24/7 US Voice program.

Should be willing to take up challenges and go extra mile to perform work responsibilities
Should have great interpersonal skills and ability to perform under pressure
Work in (24*7) shift including night shifts & Rotational Offs
Internal Students not eligible


WALKIN @ Convergys for a Start to an Awesome Tech Career between 11th to 14th September 2018 between 11:30 am to 6pm at the below mentioned address-

CONVERGYS (India) Services Pvt. Limited
RMZ West End, 1st Floor, DP Road,
Near Reliance Mart / McDonalds, Aundh | Pune - 07

Contact Person: HR Ayesha (9545558249)
Outstation applicants can opt for Skype interviews.


NOTE :
Please remember to mention your job code as 'BKES' while appearing for the walk-in interview on your resume.


 


About Company


Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.


  Walkin Dates



11, 12, 13, 14 - September - 2018
 

Walk-in Address

CONVERGYS (India) Services Pvt. Limited, RMZ West End, 1st Floor, DP Road, Near Reliance Mart / McDonalds, Aundh | Pune - 07

Email Address

Direct Walk-in Event

Contact Number

020-41015265

Note: Please confirm with concerned recruiter before attending walk-in interview to avoid any inconvenience.
If unable to appear for this walk-in drive, then you may send request with updated resume to above mentioned e-mail address address..





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