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   Walkin for Technical Support/ Voice @ Tech Mahindra Limited

  Interview Dates

4, 5, 6, 7, 8, 9 - June - 2018

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Experience

0 - 4 Years


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Specialisation

Operations/Customer Service , Customer Service (Voice), Technical Support

Location

Hyderabad

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Customer Service, Inbound CallsOrder Management, Back Office, Order Processing


Job Profile


Eligibility Criteria:

B.E/ B Tech/ BSc Computers/ BCA/ B.Com Computers
Only 2015/ 2016/ 2017 Technical Graduates passed outs
Should be Impeccable in Communication Skills
Must be flexible to work with 247 shifts

Should have a decent knowledge on customer service/ Trouble shooting of PCs and Laptops.
2 LPA to 3.5 LPA (Basis Experience & Last CTC)

Job Responsibilities:

Responsible to understand the order flow end to end in multiple software applications and systems
Create new order, process existing order, manage held orders,
Investigate with multiple tools and handle issues in order and take appropriate actions
Grant access / take action / escalate as per the scenario
Understand the time impact and cost impact of each process steps
Ask questions when its required

Handle inbound calls and handle calls as per the business requirement
Log changes and modifications made on various tools
Document and share process improvement and development suggestions
Log changes and modifications made on various tools
Document and share process improvement and development suggestions

Job Location : Tech Mahindra Bahadurpally
Transportation Facilities: Both way

Interview Process:

HR Screening
Versant Test
Technical Round
Online Assessment


Walk-in Date/ Tiem:
4th to 9th June 2018, 11 AM to 2 PM.

Venue Details:
Tech Mahindra (SEZ) Gate No - 2 Survey No. 62/1 A,
Qutubullapur Mandal, Bahadurpally, Hyderabad,
Telangana - 500 043

Documents required for walk-in:
Copy of CV
Original ID proof (Aadhaar - Mandate)
Xerox of your ID proof
Print out of this mail. (Mandate)

Contact Person : Rajesh Bollapalli


 


About Company


Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provides services to customers which include Fortune 500 companies. It is also one of the Fab 50 companies in Asia, a list compiled by Forbes.[4] Tech Mahindra was ranked #5 in India's software services (IT) firms and overall #111 in Fortune India 500 list for 2012.


  Walkin Dates



4, 5, 6, 7, 8, 9 - June - 2018
 

Walk-in Address

Tech Mahindra Limited, (SEZ) Gate No - 2 Survey No. 62/1 A, Qutubullapur Mandal, Bahadurpally, Hyderabad, Telangana - 500 043

Email Address

careers@gemini-india.com

Contact Number

9160893896

Note: Please confirm with concerned recruiter before attending walk-in interview to avoid any inconvenience.
If unable to appear for this walk-in drive, then you may send request with updated resume to above mentioned e-mail address address..





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Disclaimer: Walk-ins Info team team is not responsible for any changes in the schedules and venue details after being posted from the relevant references. Please confirm the same..


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