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   Walkin for Technical Support Associate @ IBM India Private Limited

  Interview Dates

5, 6, 7, 8 - June - 2018

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Experience

0 - 3 Years


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Specialisation

Operations/Customer Service , Customer Service (Voice), Customer Service (Web), Technical Support

Location

Gurgaon

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, IT Helpdesk, Networking and Troubleshooting Skills


Job Profile


We are seeking Technical Support Associates and are keen to invite you to join us at IBM for a professional discussion. Candidate should have 0 to 3 years of relevant experience. Must have good technical skills and Fluency in English.

Job Responsibilities-

Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA & AP
Handling inbound calls / emails / chats resolving technical issues for end users
Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting

Ability to identify basic hardware parts and awareness of basic hardware concepts
User level familiarity with at least one e-mail client - Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems
Awareness of basic networking concepts and technologies
Questioning / probing skills, as relevant to the issue and level of the caller
Fluency in English Communications Skills (both spoken and written) / soft skills

Shift Timings:
Shifts will be 24x7 in nature and can vary depending on geographies supported
Education Any graduate (B.E B.Techs are not eligible for the profile)


WALK-IN DETAILS
Date 5th to 8th June 2018
Time 11 AM till 2 PM

Venue - IBM India Private Limited
Unitech Cyber Park Tower B 9th Floor Sector -39
Gurgaon, Near Huda City Center Metro Station

Contact Person- Amit Jadli

Documents to carry with you:
Soft copies of the below documents on a USB drive
(Ensure education docs scanned have all borders visible)

1. Current company's offer or appraisal letter (whichever is the latest)
2. Experience Letters from two most recent employers
3. Last three months pay slips (with passwords, if any)
4. Updated Resume
5. A Govt. ID Proof
6. Copy of your highest education mark sheets (All years/ semesters)
7. Copy of your highest education (Degree Certificate/ Convocation Certificate)

The dress code for the day is business formals or smart casuals.



 


About Company


IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.


  Walkin Dates



5, 6, 7, 8 - June - 2018
 

Walk-in Address

IBM India Private Limited, Unitech Cyber Park Tower B 9th Floor Sector -39 Gurgaon, Near Huda City Center Metro Station

Email Address

Direct Walk-in Drive

Contact Number

0124-4817506

Note: Please confirm with concerned recruiter before attending walk-in interview to avoid any inconvenience.
If unable to appear for this walk-in drive, then you may send request with updated resume to above mentioned e-mail address address..





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Disclaimer: Walk-ins Info team team is not responsible for any changes in the schedules and venue details after being posted from the relevant references. Please confirm the same..


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