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   Walk-in for Product Support Analyst @ HCL Technologies Limited (BPO)

  Interview Dates

12, 13 - May - 2018

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Experience

1 - 4 Years


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Specialisation

IT-Software , Java Technologies, Software Testing, Quality Control/Assurance, IT-Software Others

Location

Bangalore

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, CSS, Javascript, HTML, Java


Job Profile


Candidate should be Any Graduate with excellent Communication skills oral & written. Should have 1 to 4 years experience in Product / Technical Support knowledge in HTML, Java Script and CSS. Experience in email support and solving the technical issue by step by step process.

Investigate and troubleshoot issues related to end to end usage of advertisement operations tool.
Provide email based technical support to clients in different geos - 24*7
Follow the workflow & adhere to SLAs - TFR, TRT, TAT, and FCR
Maintain high customer satisfaction

Help with research and troubleshooting of tough tickets
Process improvement & Escalations management
Product support/ Application Support experience
Troubleshooting the issues related to ad servicing
Knowledge Gap Reduction

Work Location:- Hyderabad (Client Site)
Night Shift Mandatory.
Preferred Immediate Joiners


Walk-in Date : 12th & 13th May 2018 (Sat & Sun)
Timing: 11am -2pm

Interview Venue:
HCL Technologies Limited
H01B, Phoenix Infocity SEZ Campus,
Hitech City 2, Madhapur, Hyderabad - 81

Contact Person: Pradeep Raj (HR)
Tel: 9047619444


 


About Company


HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 120,000+ ‘Ideapreneurs’ working in 39 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. HCL generated consolidated revenues of USD 7.8 billion for 12 months ended 31st March 2018.


  Walkin Dates



12, 13 - May - 2018
 

Walk-in Address

HCL Technologies Limited, H01B, Phoenix Infocity SEZ Campus, Hitech City 2, Madhapur, Hyderabad - 81

Email Address

Direct Walk-in Drive

Contact Number

9047619444

Note: Please confirm with concerned recruiter before attending walk-in interview to avoid any inconvenience.
If unable to appear for this walk-in drive, then you may send request with updated resume to above mentioned e-mail address address..





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