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   Walkin for Technical Voice / Process @ Convergys India Services Pvt. Limited

  Interview Dates

7, 8, 9, 10, 11 - May - 2018

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Experience

1 - 3 Years


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Specialisation

Operations/Customer Service , Customer Service (Voice), Customer Service (Web), Technical Support

Location

Pune

Qualification

BCA/BCS, B.Sc, B.E./B.Tech, MCA/PGDCA, MCM/MCS

Key Skills

Techincal Support, Desktop Support, Troubleshooting Skills


Job Profile


Convergys India Services Pvt. Limited, is hiring for a Technical Voice Process.

Candidate should be Any Graduate (Technical-BE/ BCS/ BCA/ BSc (IT)) Freshers or Undergraduate candidates with 1 year of experience can apply. Must be highly Proficient in Computer Hardware, Networking and Software. Ability to demonstrate strong analytical, problem solving and multi- tasking skills. Must be a good Team Player.

Email and Chat support to US based small and medium enterprises and customers
24*7 shift environment
12 months financial SLA (Service Level Agreement)
Hardware, Networking and Software Level Troubleshooting
Excellent written and verbal English communication

Roles & Responsibilities:

Troubleshooting / Fixing desktops, portables and peripherals for small and medium business as well as consumers both US and Canada. Demonstrates initiative and good judgment in resolving issues effecting customer satisfaction.

Real Time Technical Support.
Excellent written / phone etiquette skills.
Good knowledge of Dell Products and peripherals.
High level of Initiative and extremely motivated.
Ability to work in a high-pressure environment.


You can WALK-IN @ CONVERGYS PUNE- Aundh from 7th May to 11st May (Time: 11:30 am to 5:00pm). Please mention the job code as 'TS-NA'on your resume while applying for the walk-in interview-

Address:
Convergys, RMZ West End, DP Road,
Near Reliance Mart / McDonalds, Aundh,
Pune - 411 007

Contact Tausif at 7030141727 to schedule an Interview (for Outstation candidates only).


 


About Company


Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare,
technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.

Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.


  Walkin Dates



7, 8, 9, 10, 11 - May - 2018
 

Walk-in Address

Convergys, RMZ West End, DP Road, Near Reliance Mart / McDonalds, Aundh, Pune - 411 007

Email Address

Direct Walk-in Event

Contact Number

7030141727

Note: Please confirm with concerned recruiter before attending walk-in interview to avoid any inconvenience.
If unable to appear for this walk-in drive, then you may send request with updated resume to above mentioned e-mail address address..





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