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   Walk-in for Product Support Engineer @ HCL Technologies BPO Services Limited

  Interview Dates

7 - April - 2018

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Experience

1 - 4 Years


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Specialisation

Operations/Customer Service , Customer Service (Voice), Customer Service (Web), Technical Support

Location

Hyderabad

Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Key Skills

Technical Support, Product Support, Email Support, Application Support


Job Profile


HCL BSERV is looking for candidates to work in a Product Support at Client location

Work Location:- Hyderabad ( Client Site)
Preferred Immediate Joiners
Experience : 1 to 4 Years
Night Shift Mandatory.

Person should have excellent Communication skills oral & written
Product / Technical support with knowledge of HTML, Java script and CSS
Experience in Product / Technical support Knowledge in HTML, Java Script and CSS
Investigate and troubleshoot issues related to end to end usage of advertisement operations tool

Experience in email support and solving the technical issue by step by step process.
Provide email based technical support to clients in different geos - 24*7
Follow the workflow & adhere to SLAs - TFR, TRT, TAT, and FCR
Maintain high customer satisfaction

Help with research and troubleshooting of tough tickets
Process improvement & Escalations management
Product support/ Application Support experience
Troubleshooting the issues related to ad servicing
Knowledge Gap Reduction


If interested please walk-in with your updated resume on 7th April 2018 (Saturday)
Time : 11 AM - 2 PM

Walkin Venue :
HCL Technologies BPO Services Limited
H01B,Phoenix Infocity SEZ Campus, Hitech City-2,
Madhapur, Hyderabad - 81

Contact Person : Gopinath


 


About Company


BPO Solutions are an enterprise suite of solutions spanning functional areas such as finance and accounting, HR operations, Supply Chain operations, etc. along with scalable data centers and IT solutions offered by a service provider to various organisations. Organisations also choose a mix and match approach to choose among the range of solutions offered by a single service provider or multiple providers to suite their requirements.


  Walkin Dates



7 - April - 2018
 

Walk-in Address

HCL Technologies BPO Services Limited, H01B,Phoenix Infocity SEZ Campus, Hitech City-2, Madhapur, Hyderabad - 81

Email Address

Direct Walk-in Interview

Contact Number

Not Provided

Note: Please confirm with concerned recruiter before attending walk-in interview to avoid any inconvenience.
If unable to appear for this walk-in drive, then you may send request with updated resume to above mentioned e-mail address address..





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